BISHOP Orthotics — Privacy Policy

Last updated: October 5, 2026

BISHOP Orthotics (“the App”) is a 3D scanning tool for capturing limb geometry used in the fabrication of custom orthotics.

What the App collects

Nothing is transmitted automatically. The App has no analytics, no advertising, and no tracking. Scans reach BISHOP only when you choose Send to BISHOP (below); otherwise we (the developer) never receive your data.

Send to BISHOP (bishop3do.com orders)

If you ordered a brace at bishop3do.com, you can send your scan to BISHOP from the App. You sign in with the order number and scan code from your order email. The App then:

• receives from BISHOP your first and last name, date of birth, and which knee(s) the order is for, to label your scans (kept on the device, protected by iOS data encryption, until you sign out of the order or delete the App);
• uploads only the scans you choose to send, as 3D model files named with the scan’s label, together with your order number.

Sent scans are stored in BISHOP’s Google Workspace account (covered by a HIPAA business associate agreement) and are used only to make and fit your brace. They are not sold, shared for advertising, or used to identify anyone.

What stays on your device

• 3D scans captured with the device’s TrueDepth camera, including surface color images of the scanned limb.
• Scan labels you enter: a patient first initial, the first three letters of a last name, a date of birth, and the orthotic type. This information is stored on the device, protected by iOS data encryption. It leaves the device only as the file name of a scan you share or send with Send to BISHOP.

Camera use

The App uses the front (TrueDepth) camera solely to capture depth and color data during a scan you start. No face recognition or identification is performed, and camera data is never used for any other purpose.

Face data

The App performs no facial recognition, facial identification, face tracking, or face matching of any kind. It does not use Face ID data, ARKit face tracking, or any biometric template, and it cannot identify a person from a scan.

The App captures the 3D surface shape and color of whatever the camera is pointed at, and it is intended for scanning limbs. If a user points the camera at a face, the resulting 3D model contains the shape and appearance of that face, in the same way a photograph would. Such a scan is handled exactly like every other scan described in this policy: it is stored on the user’s own device, encrypted at rest by iOS, and never transmitted to any third party. It reaches BISHOP only if the user deliberately sends that scan with Send to BISHOP. It is never used for identification, never used to train any model, and never used for advertising. It is retained only until the user deletes it, which they can do at any time by deleting the scan in the App’s library or by deleting the App. The App never sends face data on its own, and BISHOP never sells or shares it.

Sharing

Scans leave the device only when you explicitly share them (for example via AirDrop, the Files app, Google Drive, or email) or send them with Send to BISHOP. Where files shared another way go is governed by the service you choose and your organization’s policies, not by the App.

Deletion

Deleting a scan in the App’s library permanently removes it from the device. Deleting the App removes all of its data. To have a scan you sent to BISHOP deleted, contact us at the address below.

Health information

If you scan patients, the scans and labels may constitute protected health information under the policies that apply to your practice. The App keeps this data on-device and encrypted at rest; safeguarding the device (passcode, device management) and any shared copies is the responsibility of the practice using the App.

Contact

Questions: eric@mybishop.net